Reviews
At KMI A/C and Heating we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 47 Reviews
Charlie Barnes
09/22/2024
09/22/2024
Kyle, our service rep., showed up on time and was extremely friendly and professional. We had been using another local company for the last 3 or 4 years and the thoroughness of the checks and inspections provided by KMI were far superior to our old company. I'm glad we made the change.
Dr. Jake
08/28/2024
08/28/2024
Kendrick Mechanical replaced all three HVAC units in our home with high efficiency Trane equipment. They also installed a Trane-Mitsubishi system in the shop building. The crews are polite and professional, and the quality of their work is good. Unfortunately, the Trane and Trane-Mitsubishi units have been unreliable and expensive to repair, despite being under “warranty” (labor not covered). Consequently, we’ve spent several thousand dollars repairing these units since their installation. Five stars for KMI, and three stars for Trane.
Michael Wu
07/04/2024
07/04/2024
We had a Leakage issue in our AC system this summer. Cody was the technician came over, gave us a thorough diagnosis. Here is What he did :
1. He was 100% transparent about the pricing range upfront.
2. Identified the issues and explained it to us the estimated cost for the fix.
3. Had us agree to the fix and went ahead fix the problem.
The entire service was very smooth and transparent, no hidden fees or upselling parts like some other companies do.
This is all it takes to win our business and any in future . I Highly recommended this company .
Lelah Martin
03/08/2024
03/08/2024
We had air conditioning quit working over weekend! Called George sent someone out very promptly! Diagnosed as bad compressor! Georges crew removed old unit, cleaned all ductwork and installed new heat pump! Very neat installation!
We have used KMI for all our maintenance and repair for many years! George and all of his crews have always been straight up professional!
Terry Gonder
03/05/2024
03/05/2024
I wanted to let you know that your guys did a fantastic job today installing our new heat pump. They were prompt, professional, and neat. I already made a post on NextDoor commending the service we received and will continue to "spread the word" about how fantastic KMI was on this project.
We obtained 5 different vendor quotes for the project. KMI offered the most complete set of options and best value for money, The professionalism of everyone we have worked with at KMI has been exceptional!
You earned our business and you did not disappoint!
Thank you for a fantastic job, well done!
Daniel Bates
02/16/2024
02/16/2024
KMI - Local company that fixed an issue I’ve had for three years. Had multiple tech visits under the builder warranty, never could figure it out. KMI guys immediately recognized a few different indications of a bad install. Informative, friendly techs and solved the issue. Even showed me where it’s mentioned in the manual, lol. Trevor was my tech. He’s a USMC veteran and a pro. Price was more than reasonable IMO. They are my new go-to HVAC company! Highly recommend
Monica Sauceda-Rethwisch
08/21/2023
08/21/2023
I can’t say enough about how amazing KMI has been to us! They have worked on both our units this summer and done a great job! They are always on time and professional. They walk you through the process and answer all your questions and most importantly very affordable!
Kara Swindell
06/11/2022
06/11/2022
Our air conditioner went out at about 8 on Friday night. It’s summer so you can bet we called KMI to come out and look at our system. They came that night found the issue and fixed it all. My family is so much happier and cooler now. Thank you so much for coming out at 8:30 on a Friday night!! We will use them whenever we need ac repair again!
Christine Clark
05/25/2021
05/25/2021
We have used KMI for years. Always being on a tight budget George and his team were great at babysitting our aging AC system for years. But this year when there was no hope of recovery he and his team helped us get a new AC system at a reasonable rate. They didn’t try to over sell us and the install was quick and easy. I would highly recommend KMI to anyone.
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